How Moomble works for people organising an event and for the venues and suppliers listed on it.
Moomble
What is Moomble?
Moomble is the platform for finding venues and suppliers for parties and events: you search on the map, compare what they offer and contact the business directly. Soon you will also be able to plan the event with an AI agent and create its free website.
Is Moomble free? What does that mean?
For event organisers Moomble is free: searching, comparing, saving favourites and writing to businesses costs nothing. For businesses the Base plan is free and does not expire. The Plus, Pro and Premium plans are paid and give the listing more space and more visibility.
Where is Moomble available?
Listings grow area by area, in Italy and then in Europe. The areas page lists the ones already covered, region by region.
Italian, English, Spanish and French. The language is changed at the bottom of every page.
For organisers
Do I have to pay anything to organise an event?
No. On Moomble, finding businesses, contacting them and planning and publishing your event costs nothing. Venues and services are paid directly to the business you choose, at the price and on the terms agreed with it.
Does Moomble handle payments or guarantee discounts?
No. Moomble puts organisers in touch with venues and suppliers but takes no part in the negotiation: it collects no payments, charges no commission and guarantees no prices, discounts or availability. Quotes, contracts and payments are agreed directly with the business, outside Moomble.
Do I need an account?
Not to search, compare or see a business's contact details. The account is free and is needed to write to businesses through the listing's form, save favourites and see the prices of event samples. Sending messages requires a confirmed email address.
How do I contact a venue or supplier?
From its listing: one click shows phone, email, website and social profiles, or you can write through the information request form. The message goes directly to the business.
Where do replies from businesses arrive?
In the Messages section of your account, with a notification for each reply. If a business does not manage its listing on Moomble yet, the message reaches it by email and the reply goes directly to the sender's contact details.
How are results ordered?
By how closely a listing matches what is being searched for. When relevance is equal, listings on a Plus, Pro or Premium plan appear higher, in that order.
What are event samples for?
They show events a business has already delivered, each with photos or videos, a description and a price, to browse full screen. They help you understand what the business offers and what a similar event costs before writing to it. The price is shown after signing in.
What does the AI planner do?
An AI agent guides organisers through the whole planning: it suggests venues and suppliers listed on Moomble, builds the plan and prepares quote requests. Decisions stay in the private area. It is coming soon.
What is the event website?
It is the event's page to send to guests, with RSVP, programme, shared gallery and gift list. It is free for organisers and coming soon.
For venues and suppliers
How do I add a business to Moomble?
By signing up as a supplier and creating the listing from the panel. The Base plan is free. The listing appears in searches once it is activated.
My business is already on Moomble: how do I manage it?
Listings marked «Unclaimed» are prepared by Moomble from public data. The owner receives a link by email: with it they create an account, or sign in, and the listing becomes theirs. Before activating it they can correct the details and upload photos. Owners who did not receive the link use «Report this profile» on the listing, with the reason «I am the owner and I want to manage it».
How much does Moomble cost for a business?
The Base plan is free and does not expire. The Plus, Pro and Premium plans are paid and add photos, videos, event samples, statistics and visibility. The price applies to each listing.
I run several businesses: do I need an account for each one?
No. One account manages all your listings, with no limit on their number: the panel lists them together and the «New vendor» button adds more. Each listing has its own plan and invoice, so different listings can be on different plans. A listing has a single owner: its management cannot be shared with other accounts.
How do I add event samples?
From the panel, in your listing. Each sample has a name, description, event types, photos or videos and a price: on request, fixed, starting from or a range, total or per person. The number of samples depends on the plan.
Does Moomble take a commission on booked events?
No. Requests go directly to the business, and whatever is agreed stays between the business and the client. Moomble earns only from paid listing plans.
Support and contacts
I have a problem with my account: who do I write to?
Use the Contact page with the «Support» category. The reply is sent to the email address given in the form.
I found something that does not work: where do I report it?
Use the Contact page with the «Report a bug» category. It helps to describe the steps that lead to the problem. Browser information is attached automatically.
How do I request a copy of my data or delete my account?
The Privacy section of your account is where you request a copy of your data and delete the account. A supplier account can be deleted once its listings are deactivated. For other personal data requests, use the «Privacy & data» category on the Contact page.